Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: October 1, 2025
Introduction
Welcome to Trenvm. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our mobile applications, and tell you about your privacy rights and how the law protects you.
This privacy policy applies to information we collect through our website (trenvm.com), mobile applications, email communications, and other online or offline offerings (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Services.
Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, password)
- Payment and billing information
- Profile information and preferences
- Communication and correspondence with us
- Content you create or upload to our platform
We also automatically collect certain information when you use our services:
- Device and browser information
- IP address and location data
- Usage data and analytics
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Personalize your experience and content recommendations
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information:
- With service providers who perform services on our behalf
- With business partners for joint marketing purposes (with your consent)
- In response to legal requests or to protect our rights
- In connection with a merger, sale, or acquisition
- With your consent or at your direction
We require all third parties to respect the security of your personal data and treat it in accordance with the law.
Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Disable cookies (though this may affect functionality)
- Request a copy of your data
- Object to processing of your personal data
- Lodge a complaint with a supervisory authority
You can exercise these rights by contacting us at privacy@trenvm.com or through your account settings.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- For legitimate business purposes
When we no longer need your information, we will securely delete or anonymize it. You can request deletion of your account at any time.
International Data Transfers
Trenvm is based in the United States. If you access our services from outside the US, your information may be transferred to, stored, and processed in the US and other countries.
We implement appropriate safeguards to protect your personal information when it is transferred internationally, including:
- Standard contractual clauses
- Privacy Shield certification (where applicable)
- Other lawful transfer mechanisms
Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Children's Privacy
Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@trenvm.com, and we will delete such information from our systems.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date.
We encourage you to review this privacy policy periodically. Your continued use of our Services after any changes indicates your acceptance of the updated policy.
Questions About Privacy?
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Email: privacy@trenvm.com
Address: 123 Fashion Avenue, Suite 456, New York, NY 10001